Refund and Returns Policy
At Virsa Decor (Designer Decors), your satisfaction is our priority.
Return Policy
We offer a 7-day return policy, meaning you have 7 days from the date you receive your item to request a return.
To be eligible for a return:
The item must be in the same condition as when you received it.
It must be unworn or unused, with tags intact and in the original packaging.
A receipt or proof of purchase is required.
đź“© To initiate a return, please email us at
📧 designerdecors.pk@gmail.com
Note: The return address will be provided during the return process. Items sent without prior approval will not be accepted.
Damages & Issues
Please inspect your order upon arrival and contact us immediately if:
Your item is damaged
You received the wrong product
The item is defective
We recommend recording a video while opening your parcel as valid proof for claims.
Non-Returnable Items
We do not accept returns for the following:
Perishable goods (e.g., food, flowers, plants)
Custom or personalized items
Personal care goods (e.g., beauty products)
Hazardous materials, flammable liquids, or gases
Sale items or gift cards
If you’re unsure about your item’s eligibility, feel free to contact us.
Exchanges
The quickest way to get your desired product is:
Return the original item.
Once accepted, place a new order for the replacement.
Refunds
Once we receive and inspect your return, we will notify you of the approval status.
âś… If approved:
A refund will be issued to your original payment method within 10 business days.
Please note, banks and card companies may take additional time to process the refund.
âť— If more than 15 business days have passed after approval, please reach out to us at
📧 designerdecors.pk@gmail.com